Have questions? Check out our frequently asked questions (FAQs) or email our team.
General Website & Navigation
What is The Ideas Accelerator?
The Ideas Accelerator is a career and leadership development platform designed for early to mid-career professionals. We provide online courses, insightful articles, virtual mentoring, and expert resources to help you build skills, gain visibility and accelerate your career.
Who is this platform for?
If you’re an early to mid-career professional looking to grow, advance, or pivot in your career, our content and resources are designed to support you. Whether you work in marketing, finance, operations, HR, or any other corporate function, you’ll find valuable insights to help you succeed.
Do I need an account to access free resources?
Majority of our content is open access, but online courses require an account.
How can I update my email preferences?
You can unsubscribe from our emails at any time by clicking the link in our newsletter.
Is The Ideas Accelerator mobile-friendly?
Yes! Our website and courses are optimized for desktop, tablet and mobile devices, so you can learn anytime, anywhere.
Programs & Resources
Accelerator Programs
How do the courses work?
Our courses are self-paced and fully online, so you can learn on your own schedule. Each course includes expert insights, practical exercises and real-world strategies you can apply immediately.
How long do I have access to my course?
Yes! Once you purchase a course, you get lifetime access, including any future updates.
Are the courses live or pre-recorded?
All courses are pre-recorded and self-paced, so you can access them anytime. Some courses may offer optional live Q&A sessions. Check the course details for more info.
How can I get updates on new courses and resources?
Join our newsletter to stay updated on new courses, special offers and career insights.
How do I create an account?
You’ll be prompted to create an account when you enroll in a course. Once registered, you can log in anytime to access your content.
How do I log in to my course account?
Click the “Course Login” button in the top menu and enter your email and password. If you forgot your password, you can reset it using the “Forgot Password” link.
Virtual Mentoring
What happens in a virtual mentoring session?
A 45-minute 1:1 session where you’ll get personalized career advice based on your goals, challenges, or areas of focus. Expect practical insights and action steps tailored to your career path.
How do I book a session?
Simply choose a time that works for you using our online booking system, and you’ll receive a confirmation email with the details.
What if I need to reschedule?
You can reschedule up to 24 hours in advance through your confirmation email. Missed sessions or last-minute cancellations cannot be refunded or rescheduled.
Digital Resources
What do I get by subscribing to the Reframe newsletter?
You’ll receive career-boosting insights, actionable strategies and exclusive access to free resources, tools, and upcoming events, all tailored for professionals looking to grow and advance.
What is the 5-day email course for new job success?
It’s a free email course that delivers expert strategies to help you make an impact from day one in a new job. You’ll get a daily lesson covering first impressions, communication, goal setting, networking and demonstrating value.
Purchasing & Policies
What payment methods do you accept?
We accept major credit cards. All transactions are secure and encrypted using Stripe.
Can I get a refund if I change my mind?
Since our content is digital and access is available instantly, all sales are final and non-refundable. We encourage you to review program details before purchasing.
Do you offer discounts or bundle deals?
Occasionally, we offer limited-time promotions and bundle pricing on select courses and mentoring services. Subscribe to our newsletter to stay updated!
Do you offer corporate training or bulk enrollments?
Yes! We provide corporate training and group pricing for teams. Email us at hello@theideasaccelerator.com to discuss options.
Technical Support
I can’t access my course or account. What should I do?
First, check your spam/junk folder for login details. If you’re still having trouble, contact hello@theideasaccelerator.com, and we’ll assist you.
Do I need special software to access the courses?
Nope! Our courses are accessible on any device with an internet connection—no downloads required.